Frequently Asked Questions
What does Split Level do?
We help businesses clean up and connect their core marketing systems — your website, CRM, and reporting. We focus on practical solutions that support real growth.
Do you build websites from scratch or improve existing ones?
Both. We can start fresh with a new site or work with what you already have — fixing speed, structure, design, or content to make it work better.
What platforms do you use for websites?
We work with platforms like WordPress, Squarespace, and Webflow. If you already have a preferred setup, we’re happy to work within it — or recommend the best fit based on your goals.
Do you write website content too?
Yes. We can help with messaging, structure, and SEO-friendly copy that’s easy for your customers to understand.
What CRMs do you work with?
We work with platforms like HubSpot, Salesforce, Zoho, and others. Whether you need a full setup or just some cleanup and automation, we make sure your CRM fits your workflow — not the other way around.
Can you help with CRM automation?
Yes. We can build automations for lead follow-up, deal tracking, email sequences, task reminders, and more — so your system does more of the busy work for you.
Can you migrate data from one CRM to another?
We can. We’ll help you move your contacts, companies, deals, notes, and activity safely and cleanly — and fix any data issues along the way.
Do you do email marketing or campaigns?
Not directly — but we’ll make sure your CRM and reporting are set up to support your email efforts. If you’re working with a content or creative team, we’ll build the structure to back them up.
What kind of reports do you build?
We create dashboards and custom reports that cover website traffic, lead generation, sales activity, ad performance, email performance, and more. We use tools like Google Analytics, Looker Studio, HubSpot, and Salesforce-native tools depending on what you use.
Can you audit our current setup?
Yes. If you're not sure where to start, we offer a Marketing Systems Audit that reviews your website, CRM, and reporting tools — with a clear list of what's working, what’s broken, and how to fix it.
Do you offer monthly support?
Yes. Some clients just need a one-time setup or fix, while others prefer ongoing help. We offer simple monthly retainers for support, reporting, or system maintenance.
How much do your services cost?
It depends on the size and scope of the project. We offer flat-rate projects, retainers, and one-time audits. We’ll always give you clear pricing up front.
Who do you work with?
We work with small businesses, founders, growing teams, and in-house marketers who need help with the technical side of marketing. If you’ve got a good business but bad systems, we’re a good fit.
Do you offer help with paid ads or SEO?
We don’t manage ads or SEO content directly — but we do make sure your website, CRM, and tracking are set up properly to support those efforts and show what’s working.
What makes Split Level different?
We don’t sell flashy tactics or generic packages. We focus on fixing the systems that hold everything together — so your team can run smarter, faster, and more confidently.
How do I get started?
Reach out using our contact form, and we’ll set up a quick call. We’ll ask a few questions, look at your current setup, and build a clear plan from there.