Reality Check.

Growth Creates Complexity. We Keep It Simple.

This blog is where we break down insights on strategy, growth, and systems.

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Stop Selling Features. Start Selling Outcomes.
Bruen Creative Co. Bruen Creative Co.

Stop Selling Features. Start Selling Outcomes.

“This tool has AI-powered automation.”
“This platform integrates with 100+ apps.”
“This service includes a customizable dashboard.”

Cool. So what?

If your sales pitch is just a feature dump, you’re losing deals to people with worse products and better messaging.

Here’s what actually works.

Photo by Leeloo The First: https://www.pexels.com/photo/question-marks-on-paper-crafts-beside-coffee-drink-5428834/

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What Ryan Reynolds Can Teach You About Sales
Culture Bruen Creative Co. Culture Bruen Creative Co.

What Ryan Reynolds Can Teach You About Sales

You’re selling products. Ryan sells feelings.

Most salespeople pitch features, pricing, and “differentiators.” They forget that humans don’t make buying decisions based on spreadsheets—they make them based on gut instinct and emotion.

Ryan doesn’t sell minutes and megabytes. He sells relatability. He sells self-awareness. He sells trust.

And when people trust you, the decision gets easy.

Image © Evan Agostini/Invision/AP – used under fair use for commentary/review purposes.

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What Nintendo Can Teach You About Sales
Culture Bruen Creative Co. Culture Bruen Creative Co.

What Nintendo Can Teach You About Sales

Nintendo doesn’t win by copying. Never has.

While Sony and Microsoft race for realism, graphics, and horsepower, Nintendo builds consoles with cardboard, sells decade-old games at full price, and still prints money.

Why? Because they understand something most sales teams don’t: when you zig while everyone else zags, you stand out.

Photo by Mao Batista: https://www.pexels.com/photo/a-nintendo-switch-and-a-bunch-of-super-mario-game-items-17122728/

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How to Actually Track Marketing ROI
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

How to Actually Track Marketing ROI

Clean connections, young grasshopper.

You can’t improve what you can’t measure. And yet, most companies still treat marketing ROI like a vague hope rather than a hard number.

They’re “pretty sure” that email campaign worked. They “think” the new ad brought in leads. And when the CFO asks for proof? They start sweating.

Photo by Héctor Berganza: https://www.pexels.com/photo/serene-coastal-stone-cairn-at-sunset-31689113/

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Your CRM Isn’t the Problem
Sales Bruen Creative Co. Sales Bruen Creative Co.

Your CRM Isn’t the Problem

A lot of teams blame their CRM when deals slip through the cracks, data gets messy, or nobody follows up on leads.

“It’s clunky.”

“It’s not intuitive.”

“We need something better.”

So they switch systems. Again. And guess what? The problems don’t go away. Because the problem usually isn’t the software—it’s how you’re using it.

Photo by j.mt_photography: https://www.pexels.com/photo/rusty-orange-volkswagen-beetle-1428547/

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Will AI Replace Marketers?
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Will AI Replace Marketers?

Every time a new AI tool drops, someone declares the end of marketing jobs.

Copywriters? Replaced. Designers? Replaced. CMOs? Hanging on by a thread.

It’s dramatic—and mostly nonsense. Yes, AI is changing how we work. But replacing marketers entirely? Not happening. Not now. Not soon. Maybe not ever.

Photo by Tara Winstead: https://www.pexels.com/photo/black-and-white-photo-of-a-transparent-mannequin-8386366/

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Marketing Trends to Ignore in 2025
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Marketing Trends to Ignore in 2025

Every January, the internet spits out 100 “must-know marketing trends” that all sound the same: AI, NFTs, the metaverse (again), Web3, voice search, QR codes, holograms, whatever.

Here’s the problem: most of these trends are either recycled, overhyped, or totally irrelevant to your actual business.

If you're a marketer or business owner trying to focus on what works, here’s what to ignore in 2025—and where to put your energy instead.

Photo by RDNE Stock project: https://www.pexels.com/photo/woman-in-blue-and-white-floral-shirt-wearing-eyeglasses-8111383/

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Funnel Evolution in 2025
Sales Bruen Creative Co. Sales Bruen Creative Co.

Funnel Evolution in 2025

Boston Consulting Group, McKinsey, Deloitte—even Google—they’re all saying the same thing:

The funnel is dead.

Not because people suddenly stopped buying things, but because the way they move through a buying journey is nothing like that tidy awareness → consideration → decision diagram you saw in your marketing textbook.

Let’s break down what’s changed—and why it matters.

Photo by Maria Orlova: https://www.pexels.com/photo/set-of-glass-coffee-pots-for-pour-over-4946622/

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Are Chatbots & AI Assistants Ruining Customer Experience?
Sales Bruen Creative Co. Sales Bruen Creative Co.

Are Chatbots & AI Assistants Ruining Customer Experience?

You just want to change your shipping address or cancel a subscription, and instead of a human, you get a cheerful little chatbot named “SupportBot 3000” who’s totally not helpful and definitely doesn’t understand what you’re asking.

AI is everywhere in customer service now—and while it’s not all bad, let’s be honest: a lot of it sucks.

Here’s what’s actually going wrong—and what companies need to fix before the bots take all the blame.

Photo by Miguel Á. Padriñán: https://www.pexels.com/photo/two-white-message-balloons-1111368/

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Run Marketing With a Small Team (or Solo)
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Run Marketing With a Small Team (or Solo)

Be Flexible and Open

Running marketing with a tiny team—or by yourself—is part strategy, part juggling act, and part improv show.

You don’t have time for fluff. You don’t have budget for a 12-person creative team. And you definitely don’t need another “10-step framework” written by someone with three interns and a six-figure ad budget.

Photo by fauxels: https://www.pexels.com/photo/photo-of-people-sitting-near-wooden-table-3183190/

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Ad Fatigue in 2025
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Ad Fatigue in 2025

Why Your Best Campaigns Are Dying Faster

You launch the campaign. It hits. Clicks, conversions, leads—things are working.
Then, two weeks later… crickets.

Welcome to ad fatigue in 2025—where even your best ideas have a shelf life shorter than a TikTok trend.

It’s not you. It’s the system. The platforms, the pace, the audiences—all of it has changed. If you’re wondering why your high-performing campaign is suddenly on life support, here’s what’s going on.

Photo by Marcus Herzberg: https://www.pexels.com/photo/assorted-billboards-1058276/

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Landing Pages That Actually Convert
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Landing Pages That Actually Convert

Most landing pages are pretty. Clean layout. Nice fonts. Maybe even a snappy headline.

And then… crickets.

Because here’s the truth: pretty doesn’t convert. Clarity does. Relevance does. Trust does.

So if your landing page isn’t doing its job—bringing in qualified leads or sales—it’s not because your button isn’t orange enough.

Here’s what’s actually going wrong (and how to fix it).

Photo by Davide Baraldi: https://www.pexels.com/photo/close-up-shot-of-an-ipad-11813187/

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Your Company Isn’t Apple, or Amazon, or Google
Culture Bruen Creative Co. Culture Bruen Creative Co.

Your Company Isn’t Apple, or Amazon, or Google

Let’s get something straight:

  • You are not Apple.

  • You are not Amazon.

  • You are not Google.

And you don’t need to be.

The problem is, too many companies try to act like they are. They copy the branding. They mimic the tone. They throw out buzzwords like “innovation” and “scale” as if that magically puts them in the same league.

Photo by Essow K: https://www.pexels.com/photo/gray-high-rise-buildings-936722/

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What The Newsroom (HBO) Can Teach You About the Truth
Culture Bruen Creative Co. Culture Bruen Creative Co.

What The Newsroom (HBO) Can Teach You About the Truth

A Lot, As It Turns Out

Aaron Sorkin’s The Newsroom is a show about journalism, but it might as well be a lesson in how to cut through noise and deliver real truth—something marketing and media both struggle with today.

In a world where clickbait headlines, AI-generated content, and engagement-farming rule, The Newsroom reminds us that truth matters—and it’s worth fighting for.

Image © Home Box Office, Inc. – used under fair use for commentary/review purposes.

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The Marketing Industrial Complex
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

The Marketing Industrial Complex

Modern marketing has a dirty secret: it’s built to extract as much money from you as possible before you see any results.

Agencies, platforms, “experts,” and tools all promise the world—strategy, scale, brand love, hockey-stick growth—but what you often get is a confusing invoice, a bloated tech stack, and no real pipeline.

Welcome to the Marketing Industrial Complex.

Photo by SHVETS production: https://www.pexels.com/photo/empty-shopping-cart-on-yellow-background-7195232/

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Is Reddit the Next Big B2B Platform?
Marketing Bruen Creative Co. Marketing Bruen Creative Co.

Is Reddit the Next Big B2B Platform?

Every few years, marketers get obsessed with a new platform. Right now, some are hyping up Reddit as the next big thing for B2B marketing—claiming that its engaged communities and organic discussions make it a goldmine for leads.

Nice theory. The reality? Reddit isn’t built for B2B marketing, and most brands will struggle to make it work.

Image © Reddit – used under fair use for commentary/review purposes.

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